Your (remote) pair of expert hands for any task
At Reboot Monkey, we offer a full range of services. Below you’ll find a brief overview of these services.
Of course we can also provide you with customized services.
Remote Hands
Racking & Stacking, Hardware Monitoring
or Data Destroying… we’re on it!
Whatever data center related question, problem or challenge you face: we’re more than happy to help you out. Our IT professionals love getting their hands dirty when it comes to hardware systems, data center needs and related services. It’s what makes our heart beat faster.
In the current data center field, clients often have to turn to many different product distributors, IT service providers and data centers to gather all the right materials and services that they need. This usually means a lot of extra time, energy and money are spent on researching and finding the right providers.
That’s why we offer our clients a one stop solution. We can provide in the full supply chain, from A to Z. Whether you need hardware products like Server Racks and IP Transits, or data center related services like Hardware Monitoring or Racking & Stacking: we can take care of any task!
It’s our passion to provide you with the best service possible
Working with hardware is what we do best. And what we love most. Ever since 1996, we started and sold multiple IT companies and helped a lot of other startups and enterprises flourish. Now, over almost three decades later, we’ve combined our knowledge and experience to lift your data center burden.
Request more information here about our services, tell us about your needs or challenges and let us provide you with information focused on your situation.
At Reboot Monkey, you can expect:
Full supply chain service from A to Z
Team of professionals with passion for IT & Hardware
Wide range of products, services and support
One partner for all your data center needs
Fast, accurate, reliable and passionate technicians
Need a pair of reliable Remote Hands for your company?
When there’s a problem with your hardware or equipment in the data center, it needs to be taken care of as soon as possible. Because every minute that your server or network doesn’t work the way it should, it costs you extra money and valuable time.
Remote Hands support makes it possible for you to have a technician onsite who performs several services on your behalf.
It doesn’t require you or your own team to be present in the colocation center. The benefits? No matter where the center is based, and no matter the time of the day (be it night, day, weekend or during holidays), Remote Hands support is always available for you to rely on.
Remote Hands services in a nutshell
When referring to Remote Hands support, we’re talking about the delegation of IT management and maintenance or monitoring tasks by an external technician. Remote Hands services include, but are not limited to the following:
⬤ Securing or moving network cables
⬤ Configuration of network router and switches
⬤ Replacement or installation of hardware
⬤ Management of inventory and labeling
⬤ Reporting on equipment performance
⬤ Performing audits
The list of possibilities goes on beyond the options above.
Why Remote Hands are essential for any company
Imagine this. In the middle of a Friday night, your server’s power system shuts down. You or someone from your IT department has to drive or even fly for six (and more!) hours to reach the data center and fix the server. This requires a hotel booking, food and drinks at your cost too. A simple task that could have easily been performed by a Remote Hands technician, and that wouldn’t have required you or your staff to be robbed from a good night’s sleep.
The situation above could be even worse, when you or your staff are on a holiday abroad and something goes wrong with your hardware. Exactly this is the reason why Remote Hands support is of vital importance. A Remote Hands technician will fix any mainstream issue without having to bother you.
Do you need Remote Hands or Smart Hands support?
Next to Remote Hands support, we offer Smart Hands services too. Smart Hands support dives further into the software and solves more complex tasks. These could include installation, decommission, upgrades, ticket management, troubleshooting, auditing, logistics, RMA management, DC relocation, DWDM support, migration and 24/7 support availability. Remote Hands services are sometimes, but definitely not always, included in the data center’s services itself. Unfortunately, they charge high prices for this service. Smart Hands services will go a step further and dive into the racks and configurations of your equipment.
Get your Remote Hands at Reboot Monkey!
Reboot Monkey is your one stop shop for all your data center needs. We deliver the kind of service that you’d expect from a group of passionate IT engineers and we love getting our hands dirty.
Are you ready for your pair of Remote Hands support? Please send us your question, request or challenge via our contact form and we’ll get back to you as soon as possible.
You can expect from us:
Complete service from A to Z
Team of professionals with passion for Hardware & IT
Wide range of products, services and support